FAQ

Here are most frequently asked questions. If you still have questions contact us at 636-485-3964 or onthemovestlouis@gmail.com and we will be glad to assist you.

How much is this going to cost?

We create a custom plan that will personally meet all your needs for your move. We offer a complimentary no-pressure in-home consultation to determine the services you will be needing. We then can then provide you with an estimate of the time and cost involved. There is never an obligation to use our services.

What is a Senior Move Manager?

A Senior Move Manager is a professional who specializes in assisting older adults and their families with the emotional and physical aspects of relocation. We are members of NASMM the National Association of Senior Move Managers.

How many organizers are on a team?

We have found that having three organizers on the job produces the best results saving you both time and money in the long run. Since the move is custom to you, we will honor all requests for the size of the team you prefer.

Ideally, it will be the On the Move, STL team. We all have our own thriving businesses and if we don’t have enough notice there will be other professional organizers that we have worked with and know personally and professionally. They are all fully insured. We will let you know your team after the consultation.

What services do you provide?

We offer:

Unpack & Go Package – providing unpacking, organizing of your new space, and box removal.

On the Move Package – Coordinating all aspects of your move. Creating a custom plan to declutter before your move, schedule and oversee the packers and movers, create a floor plan for your new space, unpack & set up your new home.

How do you know where the belongings go?

At the consultation, we will ask you if you have a preference where your items will go. With our many years of experience, we know where the best homes are for the items. The most important thing is to get everything put in their place and remove all the boxes. Once everything is put away and takes little effort to move the items to your preferred spot.

What rooms do you do first?

You determine what rooms you would like unpacked first. We usually start with the kitchen and the master bedroom.

What forms of payment do you take?

We accept cash, check or credit card.